If you've had an unpleasant experience or witnessed behavior that violates our Terms and Conditions, you can report it directly to our support team. We take these matters seriously and will investigate every valid report.

🚨 What Can Be Reported?

Examples of reportable behavior include:

  • Inappropriate or abusive in-game messages

  • Harassment or insults

  • Account sharing or multiple accounts

  • Any behavior that goes against the Terms of Use

🔒 Confidentiality Guaranteed

  • All reports are treated anonymously.

  • The player being reported will not be told who submitted the report.

⚠️ Please do not submit false reports. Abuse of the reporting system can lead to consequences for the reporting account.

📝 How to Submit a Report

When contacting support, please include the following:

  1. The name(s) of the player(s) involved

  2. A brief description of what happened

  3. Screenshots as evidence—especially for chat violations, threats, or harassment

    Learn how to take a screenshot here

📩 Important: Please keep all relevant in-game messages in your inbox until your ticket has been reviewed. This helps our team verify the situation if any details are unclear or if screenshots are missing or incomplete.

Once our team has reviewed your case, appropriate action will be taken based on the findings. Thank you for helping us keep Big Farm a safe and welcoming community!