To ensure a safe and enjoyable experience for all players, Big Farm uses a language filter that automatically screens private messages for inappropriate content.

🛡 Why was my message blocked?

There are a few reasons your message might have been rejected:

  1. Inappropriate Language Detected

    • The system filters out profanity or offensive terms to protect players—especially younger ones.

    • Even harmless words may be mistakenly flagged if they contain filtered text within them (e.g., “class” may be flagged because it includes a banned word).

  2. Email Addresses and Links

    • Including email addresses, URLs, or external links in your message will automatically trigger the filter and prevent it from being sent.

  3. False Positives (False Flags)

    • Some messages are incorrectly flagged due to the filter being overly cautious.

    • We are constantly improving the system and adding exceptions for innocent words that get caught by mistake.

✏️ What Can I Do?

  • Rephrase your message or try different wording.

  • Avoid using symbols, email addresses, or website links.

  • Look for any part of your message that might contain a flagged word—even within another word—and reword it slightly.

🆘 Still Having Issues?

If you’re confident your message doesn’t contain inappropriate content and it’s still being rejected:

  • Contact our support team so we can investigate and help resolve the issue.

  • Providing the exact message (or a screenshot) will help us quickly identify the cause.