My game crashes! What should I do?

If your game keeps crashing or is not loading properly, try the following troubleshooting steps:Update the app: Ensure you have the latest v...

Framerate drops, freezing, and crashing

The game is designed to run on a wide variety of devices, which is great for mobile gaming. However, some devices may encounter performance ...

Lag & Disconnection

We’ve all been there: you're happily building your island, gathering resources, and then, all of a sudden, things stop working. Your buildin...