The game is designed to run on a wide variety of devices, which is great for mobile gaming. However, some devices may encounter performance issues, such as framerate drops or freezing. If you’re experiencing these problems, here are a few steps you can try:
- Check your graphics settings: Older devices may struggle with higher settings. Lowering your graphics settings to "Low" might resolve the issue.
- Check battery saver settings: On mobile devices or laptops, battery saver modes can limit resources, affecting performance. Disabling this feature could help.
- Close background apps: Ensure that no other apps or programs are running simultaneously. Your device's resources are limited, so dedicating them to the game can improve performance.
- Free up storage space: Running low on storage space can cause performance issues. Try clearing some space on your device by deleting unused apps or files.
- Clear the game cache: Clearing the game’s cache can resolve issues caused by corrupted data. This can be done in your device’s settings.
- Ensure adequate device cooling: Overheating can cause performance issues. If your device is getting too warm, let it cool down before resuming play.
- Check for system updates: Ensure that your device’s operating system and related drivers (e.g., graphics drivers) are up to date, as outdated software can cause compatibility issues.
- Reinstall the game: If none of the above steps work, try uninstalling and reinstalling the game to resolve potential file corruption.
If these steps don’t help and you're running the latest version of your OS and software, please contact our support team for assistance. We’ll be happy to help!