If your game keeps crashing or is not loading properly, try the following troubleshooting steps:
- Update the app: Ensure you have the latest version of the game installed on your device.
- Check your internet connection: A stable internet connection is necessary, and Wi-Fi is required to install new updates.
- Free up memory: Make sure you have enough free space on your device. Lack of storage can cause technical issues. If possible, free up some space and try again.
- Clear the app cache: You can do this in your device’s settings or by deleting and reinstalling the app. Make sure to remove all saved application data from your storage.
If the problem persists: 5. Reset your device to factory settings: Be sure to back up your data before proceeding.
If none of these steps work, please contact us for further assistance.