If you are being redirected to Support when trying to log in, it usually means there’s an issue with your account. Here are some common reasons why this might happen:
Account Suspension: Your account may be suspended due to certain activities.
- Toxic Behavior: We strive to maintain a friendly gaming environment. Any form of harassment, abusive messaging, or posting offensive content can lead to a suspension.
- Payment Issues: If a recent payment failed due to insufficient funds, technical issues, or a chargeback, your account may be temporarily suspended. This suspension is automatic and will be lifted once the payment issue is resolved.
If you believe your account has been suspended by mistake, please contact our Support team. They will help you understand the situation and guide you through resolving the issue.
For more detailed information, please refer to our Terms of Service.