Hi, how can we help you?

General FAQ

How can I provide feedback?

Guild Probation Period FAQ

Stay Green Event

Fishing

How can I save my progress?

How can I recover my account on a different device?

What is my Personal ID and where can I find it?

I made a purchase, but I didn’t receive anything! What should I do?

Can I transfer purchases between accounts?

Why are prices on platform X different?

My game crashes! What should I do?

Framerate drops, freezing, and crashing

Lag & Disconnection